If you have any special needs please let our staff know so that we can help you, and also ensure you get the same support in the future.
Wheelchair access
We have disabled access to our consulting rooms and a patient toilet, fully adapted for use by disabled persons.
Disabled parking – Blue badge scheme
The Blue Badge Scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go. For more information and an Application Form visit your local council office.
Language Translation Service
Bishopsford Road offers an interpreting service in two ways:
BSL Interpreter
Within Britain the most common form of Sign Language is called British Sign Language (BSL). BSL is the preferred language of between 50,000-70,000 people within the UK. All our sign language interpreters are members of the register of sign language interpreters” (MRSLI) This status allows an interpreter to work in all settings.
Please contact the reception team to request a BSL interpreter when booking your appointment and they will submit a booking application to Language is Everything, this can take up to two weeks to be actioned by Language is Everything. All BSL interpreters are subject to availability.
Telephone Interpreter Service
Telephone interpreting can be a vital service for patients. A two way conference call can normally be set up to enable the patient to have clear communication with the clinician. Most languages are available but please check with the reception team when booking your double appointment.
Loop system
We have a loop induction system at Reception to assist the hearing impaired. For more information on the loop hearing system visit Hearing Link website.
- British Deaf Association
- British Sign Language Healthy Mind
- Action Hearing Loss
- Royal Association for Deaf People
- National Deaf Children’s Society
Blind/partially sighted
If you or your family members are blind or partially sighted we can give you a large print of our Practice leaflet upon request. Please ask our staff for further information.
For more advice and support for blind people please visit the following websites:
- Royal National Institute of Blind People (RIND)
- Action for Blind People
- blind.org.uk
- Blind in Business
- British Blind Sport
Guide Dogs
Guide dogs are welcome at the Practice but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs. Please visit the guide dog website for further information.