When you attend for a test of any kind you will be told how long you should expect to wait for the results. Please bear this in mind and call the Surgery, once sufficient time has elapsed at call the surgery after 2pm.
You can also request your tests Online
You may wish to register for online services to have the ability to Book or Cancel an Appointment, Request a Repeat Prescription, Change Personal Details and View your Medical Records without visiting the practice.
If you have any type of blood test or x-ray, we always recommend that you contact us to receive your result. You should leave 2 working days before contacting us regarding your blood test results and 7 days before contacting us for your x-ray results.
If your results show anything which requires immediate action, a doctor will make every reasonable effort to contact you about this. For this reason, please ensure that your contact details are kept up to date.
You will be asked for some personal details when calling, this is to confirm your identity. The receptionist has the right to refuse the release of medical information if he/she feels that it does not pertain to the person calling. We hope that our patients find our high standards of confidentiality satisfactory with regard to releasing this type of information.
If the test was arranged by your hospital consultant
If your test has been carried out at a Clinic or Hospital please call the Clinic or Hospital for the result, as we cannot action tests which have been requested by other Clinicians outwith the practice. If the consultant’s secretary or colleague inform you they will send the results to your GP, explain that you want the results from the specialist who arranged them who is in by far the best place to give appropriate advice.
List of providers where you had your test
If your referral request was to your local Hospital you will need to contact them directly.
St Helier Hospital
Wrythe Lane
Sutton
Carshalton
SM5 1AA
Website: www.epsom-sthelier.nhs.uk
Tel: 020 8296 2000
Alternatively you can contact the ward or department where you had your test directly.
The Nelson Health Centre
Kingston Road
London
SW20 8DA
Website: https://www.nelsonmedicalpractice.co.uk
Tel: 020 3668 3300
St Georges Hospital
Blackshaw Road
Tooting
SW17 0QT
Website: www.stgeorges.nhs.uk
Tel: 0208 672 1255
Alternatively you can contact the ward or department where you had your test directly.
Croydon University Hospital
530 London Road
Thornton Heath
CR7 7YE
Website: www.croydonhealthservices.nhs.uk
Tel: 020 8401 3000
Alternatively you can contact the ward or department where you had your test directly.
Kingston Hospital
Galsworthy Road
Kingston Upon Thames
Surrey
KT2 7QB
Website: www.kingstonhospital.nhs.uk
Tel: 020 8546 7711
Alternatively you can contact the ward or department where you had your test directly.
The Royal Marsden Hospital
Downs Road
Sutton
Surrey
SM2 5PT
Website: www.royalmarsden.nhs.uk
Tel: 020 8642 6011
Alternatively you can contact the ward or department where you had your test directly.
Our Reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the Doctor.
Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.
Information about your laboratory tests
For information on what your laboratory test results mean please visit Lab Tests Online.
Please note, this website does not give you access to your actual results, but will provide an explanation of what the varying tests are and what the results mean.
Specimens
All specimens must be provided in a suitable container and marked clearly with name, date of birth, date provided and reason for the specimen.
Failure to do so may mean that the test will need to be repeated – Please note that when bringing in a sample to the surgery, only samples in the correct container can be accepted. These are available from reception.
Copy of Test Results
If you would like a copy of your blood test results, please contact the practice and your copy will be ready to collect within 2 working days of your request. There may be a nominal charge associated with this request.
Tests Performed Outside of the NHS Including Abroad
These results will not appear on any NHS systems, therefore are not accessible to NHS clinicians (unless the referral was made by your NHS care provider). If you have had tests outside of the NHS it is your responsibility to provide us with copies or originals of all the test results in order that we do not duplicate tests. If you are unable to do so you may be referred to an appropriate UK setting for the same test. This is to ensure we comply with best practice care standards. If you do not wish to have a repeat test you will be asked to give informed dissent.